AI Assistant for Administrative Efficiency of Clinics

Challenge

• The healthcare provider was grappling with a heavy administrative load, which was causing prolonged patient wait times and a strain on doctor availability. 

Solution

• The AI assistant was successfully developed and integrated with an existing digital medical platform.
  
  The chat was incorporated into the clinic’s business processes, efficiently collecting patient information regarding symptoms and health conditions, providing accurate referrals to appropriate doctors, initiating required clinical tests, and prefilling medical forms.
  
  This integration significantly reduced doctors’ time on administrative tasks, facilitating increased daily patient throughput.

Stack

• Python, PyTorch, llama3.1, DeepEval, MLFlow, PostgreSQL, Docker, Azure.